Sprint Careers – Specialist

Job Description:

• Answers telephone calls that come into the queue and responds to inquiries on a regular basis. Determines priorities relative to emergency issues.
• Provides leadership, guidance and mentoring to junior level specialists related to more complex processes. Responds as Tier 2
  support for emergency phone calls.

Job Responsibilities:

• May travel to represent TMO in court as custodian of record on rare occasions
• Also responsible for other Duties/Projects as assigned by business management as needed.
• With minimal supervision, interacts with state and federal law enforcement officers and responds to basic and complex subpoenas,
  court orders, search warrants and consent letters. Codes, compiles and files correspondence, records, documents and reports in
• LER systems according to predefined guidelines from LER policy and procedures documents.

Job Requirements:

• Call Center or PSAP experience preferred
• US Citizen
• High School Diploma

Qualification & Experience:

• High School Diploma
• Prior experience with Law Enforcement Agencies preferred

Job Details:

Company: Sprint

Vacancy Type:  Full Time

Job Functions: Finance

Job Location: Dallas, TX, US

Application Deadline: N/A

Apply Here

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