
Website SeaWorld Parks & Entertainment
Job Description:
As an Assistant Supervisor for Guest Arrival, you’ll help lead and inspire a team to deliver great guest experiences from the get-go. You’ll model and perform the highest standards of service as you foster a positive atmosphere for everyone you come into contact with. Get ready to help us show our best right when guests first show up!
Job Responsibilities:
- Oversee opening and closing procedures
- Maintain a clean and safe environment for all team members, guests, and animals
- Create and maintain team rotation grid
- Report project status to Supervisors and Managers
- Reservation Check-In Area
- Turnstiles
- Parking Lot
- Respond to guest and team member needs
- Ticketing
- Develop team members through training, feedback and coaching
- Track labor, including daily scheduling and break management
- Ensure strict adherence to all cash handling procedures
- Ensure compliance with all relevant regulations and policies
Job Requirements:
- During the off season, at least 3 days of unrestricted availability with one day being a weekend day, and availability to work holidays
- During peak season, at least 4 days of unrestricted availability with one day being a weekend day, and availability to work holidays
- At least 18 years old
- Valid state driver’s license
Qualification & Experience:
- Ability to complete CPR/AED training/certification
- Comfortable working outdoors, around water and at heights up to 350 ft.
- Outstanding communication, public speaking, problem solving and interpersonal skills
- Computer proficiency with MS Office
- Previous cash handling experience and ability to work multiple selling systems
- Related Bachelor’s degree preferred
- Previous leadership experience highly desirable
Job Details:
Company: SeaWorld Parks & Entertainment
Vacancy Type: Part-time
Job Location: Langhorne, PA, US
Application Deadline: N/A
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