M and S Jobs – Foodhall

Job Description:

To deliver a great shopping experience for their customers, putting customers before task every time

Job Responsibilities:

• Serve our customers efficiently and brilliantly well – on the shop floor and at service points
• Share customer and colleague feedback to help us do things better
• Own their own learning & development and proactively access digital learning solutions
• Know the daily sales targets, priorities, promotions & selling opportunities
• Have great product knowledge to sell and recommend our products and services
• Skilled to utilise all digital tools and communication channels to do the job
• Complete tasks with pace and in line with SOPs
• Minimise cost and waste through good process practice
• Follow safe and legal working practices
• Understand the store priorities and their part to play
• Proactively engage with customers to understand their needs and make recommendations
• Share knowledge and experience with colleagues to support others in building skill and confidence
• Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy

Job Requirements:

• Understand customer needs and spot selling opportunities
• Contributing to store sales and cost control
• Adapting to change
• Comprehensive knowledge of customer shopping channels
• Work across the store to get things done right first time within timescales

Qualification & Experience:

• Good Knowledge of VM principles
• Up to date knowledge of the commercial operation and brilliant basics
• Good level of product knowledge and services across the store
• Good level of digital capability and use of digital tools and applications

Job Details:

Company: Marks and Spencers

Vacancy Type:  Part Time

Job Location: Edinburgh, GB

Application Deadline: N/A

Apply Here

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