
Website Busch Gardens
Job Description:
Ready to dive into an exciting, one-of-a-kind opportunity? When it comes to your work, do you want to do more than just get your feet wet? At a SeaWorld water park, you’ll play a key role in helping us deliver a memorable and positive experience for our guests. If you’re passionate, positive and hard-working, we’d love to have you join our team!
Job Responsibilities:
- Communicate clearly and effectively to leadership regarding assigned responsibilities
- Utilize reservation based systems, assuring that servers have adequate supplies, conducting table touches, and monitoring host stand in
- designated full service locations
- Perform other duties as assigned
- Follow detailed recipes and ensure food quality on the service lines
- Develop ambassadors by providing training, feedback and coaching
- Utilize problem solving skills to handle/resolve ambassador and guest concerns/ needs
- Oversee the daily operation of assigned area, complete opening/closing procedures, ensure safety of all ambassadors, guests and animals; provide exceptional guest service and maintain cleanliness of the parks
- Operate general food equipment and ensure routine cleaning and maintenance are being completed
- Understand and enforce all state/federal regulations, park policies and department procedures
- Effectively communicate through e-mail, submit work orders, warehouse orders, track item counts through CMIA and track various items in excel/word documents
Job Requirements:
- Able to be certified in RCS Alcohol Awareness class
- At least one year hospitality/customer service
- At least 18 years of age
- Comfortable and able to work with all food types, including food allergens in any dining facility
- Position is contingent upon successful completion of the ServSafe Food Manager certification test
- Communicate effectively with ambassadors, guests and leadership
- Able to be trained and certified on HACCP/Food Safety Procedures
Qualification & Experience:
- Able to lift, push and pull 55 pounds
- High school diploma or equivalent preferred
- Have excellent written and verbal communication skills
- Have a working knowledge of all Microsoft Office applications
- Previous leadership experience preferred
- Available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts; weekends, and holidays
- Able to bend and stoop to assist in cleaning the park
- Able to stand for long periods of time
- Have or be able to be trained to have excellent cash handling skills
- Possession of a valid state driver’s license preferred
- Able to work indoors/outdoors in all weather conditions and temperature extremes
- Previous SAP experience preferred
- Bilingual preferred
- Previous experience in a fine dining, full service restaurant as front of house leadership preferred
- Comfortable working with cleaning chemicals
- Able to walk in sand
- Able to complete provided CPR training/certification
Job Details:
Company: Busch Gardens
Vacancy Type: Part Time
Job Location: Orlando, FL, US
Application Deadline: N/A
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