Claim Assoc – StateFarm Jobs

Job Description:

Competitive candidates may be invited to participate in pre-employment testing and/or the interview process. This is where the excitement begins!

Job Responsibilities:

• Effective time management is critical – in addition to handling incoming phone calls, there are several queues that must be managed daily (i.e. – New Mail, File Notes, Default Calendars, etc.)
• Exhibit resiliency to work in a high production/high phone call environment
• Responsible for effectively managing an assigned claim inventory to meet customer expectations and maintain appropriate Service Level Objectives (SLO)
• Communicates with policyholders, other insurance companies, and attorneys in coordination with the Claim Specialist to secure property damage payments
• Must be organized, able to multi-task and demonstrate good learning agility
• Expected to proactively work assigned claims and provide additional claim documentation as needed to compel appropriate subrogation recoveries
• Demonstrate proficiency in the competencies of customer focus, quality, technical/functional expertise, teamwork, and work ethic

Job Requirements:

• Effective negotiation skills
• Effective communication skills
• Able to learn or understanding of jurisdictional law (business acumen) as it applies to the claim files they are managing

Qualification & Experience:

• Effective time management skills
• Team player and relationship building
• Customer focus
• Able to prioritize responsibilities

Job Details:

Company: State Farm

Vacancy Type:  Full Time

Job Location: Birmingham, AL, US

Application Deadline: N/A

Apply Here

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